Customer Success Representative
A company is looking for a Customer Success Representative.
Key Responsibilities:
Deliver outstanding customer service via phone and email to prospective and current students
Field inquiries, provide accurate information, and apply effective sales techniques
Support existing students with account updates, technical support, and regulatory assistance
Required Qualifications:
Minimum of 2 years of customer service experience in a similar position
High School Diploma/GED, two-year degree preferred
Experience in a fast-paced environment
Ability to quickly learn systems, processes, and procedures
Ability to compute rate, ratio, and percentage
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