A company is looking for a Collections Resolution Specialist – Remote.
Key Responsibilities:
Contact delinquent customers via phone and email to resolve outstanding debt
Negotiate repayment terms and process payments to resolve delinquency
Maintain documentation of collection activities and handle billing discrepancies
Required Qualifications:
Minimum of three (3) years collections experience in consumer or commercial collections
General knowledge of collections laws and regulations
Comfortable making outbound calls and speaking to delinquent customers
Ability to work independently as well as with a team
High attention to detail
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